The initial contact and call out to carry out the quote was good. However following this there was a complete lack of communication about getting the quote. I contacted head office where Caine was a superstar in getting things pushed along. I finally got the quote which I was happy with and the person who came out to do the drain survey was very professional and helpful.

25th April 2024 - Three days ago your company sent a gentleman and his coworker out to do some remedial work on a drain at my Sheffield property but unfortunately I was a little emotional after losing my partner just a few days before so instead he told me that they would come back in a few days, As promised they came back today and I would like to say a massive thankyou to them both and to say that they are an asset to the company, not only did they do a fab job, explaining every step of the way what they were doing but also for being mindful of my heartbreaking situation, unfortunately I didn’t get their names but hopefully they will see this and identify themselves or that you might be able to trace them and pass on my praise for them, Many thanks

Just excellent... from beginning to end... out of the 5 companies I called, MetroRod we’re the only one to listen and understand I had vulnerable people and went out of their way and sent someone within 2hrs while others offered the following day. Cleared my issue (praise the lord) fast, effectively and cleaned up after themselves and very reasonably priced. Will only recommend them and will use again if ever needed. Thanks again MetroRod team

We live in Sunderland. Metro Rod came out really quickly today, to sort our blocked drains, although they were very busy. The operative Chris was a great bloke, very proffessional, job sorted real quick, and I have to say Chris was a great ambassador for metro rod.........

The initial contact and call out to carry out the quote was good. However following this there was a complete lack of communication about getting the quote. I contacted head office where Caine was a superstar in getting things pushed along. I finally got the quote which I was happy with and the person who came out to do the drain survey was very professional and helpful.

25th April 2024 - Three days ago your company sent a gentleman and his coworker out to do some remedial work on a drain at my Sheffield property but unfortunately I was a little emotional after losing my partner just a few days before so instead he told me that they would come back in a few days, As promised they came back today and I would like to say a massive thankyou to them both and to say that they are an asset to the company, not only did they do a fab job, explaining every step of the way what they were doing but also for being mindful of my heartbreaking situation, unfortunately I didn’t get their names but hopefully they will see this and identify themselves or that you might be able to trace them and pass on my praise for them, Many thanks

Just excellent... from beginning to end... out of the 5 companies I called, MetroRod we’re the only one to listen and understand I had vulnerable people and went out of their way and sent someone within 2hrs while others offered the following day. Cleared my issue (praise the lord) fast, effectively and cleaned up after themselves and very reasonably priced. Will only recommend them and will use again if ever needed. Thanks again MetroRod team