Mikey visited our place this evening at about 5 o’clock. Very professional indeed & cleared the blockage within about 30 minutes. Very pleased with everything he did and the way he went about it. Well done indeed!
I just wanted to write a quick email to thank these two operatives for their service today. They worked really hard and cleared a tricky blockage for me. Also thanks to the man who came out to me an hour or so before. Think he was called Rich. He also worked hard and helped me organise Mikey and Craig. Thanks for your quick and efficient service today.
Just wanted to say thank you to the engineer who was on-site with me this yesterday morning, he was very helpful and I wouldn’t have been able to clear and remove the saniflo without his help, thank you.
Could I just pass on my praise for the way that Metro Rod carried out the job at Mayflower Halls yesterday.
As you are aware Confined Space entry and cleaning is an area in which I have some knowledge and I can honestly say that I feel the professionalism which Rich and his team displayed was absolutely top class.
The team were all well briefed and RAMS were correct, the equipment they were using was of good quality and they carried out the work methodically, safely and diligently.
I would certainly have no qualms in working with this great team again.
Metrorod has been very effective at stopping persistent problems dead in their tracks, for us, and giving us peace of mind.
Customer comments
We had a toilet blockage at our two bed with that being the only toilet. This was fairly stressful as my wife is 7 months pregnant.
I called up Metro Rod Southampton and was met by a really kind and empathetic member of staff (sorry forget her name!). Within a couple of hours, Tom came and sorted us out.
He was very polite, friendly, professional with loads of chat! What was really good was the fact Tom talked me through everything and showed me the issues and fixes. Not being from the area I was nervous about getting someone in, but Tom's manner really made me feel at ease. The best thing is I can use the toilet again, I feel a huge weight lifted off.......
The customer was very pleased with Luke Andrews the engineer today and would like to pass the compliment on. He said he was polite and courteous, very happy with the service received.