"I'm on the management board of the block of flats in central London, and the care taker just called to say how impressed he was with the way the job got done, the engineers were absolutely brilliant".
We recently teamed up with Diss based NS Hughes Builders who posted that they were wanting to help someone in their community this Christmas by giving their services free for a day, we sent Gary along to clear their gutters for them. Here's what the customer had to say:-
Many thanks for sending your man to help us out. Gary did a sterling job as our guttering was full up from leaves and debris. It was very much appreciated as my husband is unable to get up a ladder and I myself have been very unwell. So it was a very pleasant surprise when your man turned up. That was a big help to us.
Happy New year to you and thanks again!
We were recently called to attend a job at Liverpool John Moores University, one of the many local educational sites that we work at. We received the following back from site;
"I'd just like to praise the service that we received from Eddie and Mick over the last few days. They were punctual, polite and efficient, working to the very best professional standard. I would have no hesitation in recommending them in the future."
May I thank you for the work Metro Rod carried out at Norwich Jupiter Road vehicle testing centre.
Your staff conduct and their workmanship was a credit to your company.
May I wish you and your staff a Happy Christmas and a Prosperous New Year.
Metro Rod North West London is proud to support the residents of Hillingdon in providing emergency drain care and repair services to resolve any issues from a simple blocked drain or blocked toilet to more complex drain repair work. The comments below from the management team at Hillingdon Council are greatly appreciated.
Lee, thank you very much for resolving a very long-running complaint.
Regards,
Graham Ross
Quality Manager
Maintenance Service
Hillingdon Council
Thank you for a great service
Kind Regards
Peter Whitfield
Contractor Manager
Our engineer Christos's skill prompted the following comment from one very satisfied Metro Rod customer:
"Just a quick email to say that your engineer that turned up to Custom House Heathrow today was absolutely brilliant and deserves to be praised and rewarded. He carried out his task professionally and courteously to resolve our drainage issue"
Steven Borg
Salisbury Group (Engineering)
Our plumber was at a job in Washington and the customer had the following to say:
"We were very happy with the service we received from your company. Please pass on our thanks to Jon who was extremely polite, efficient and did the job quickly and cleaned up afterwards. If I ever need your services again I would certainly want Jon to do the work"
... with lightening fast response. Kindness and professionalism. Thanks so much, really can not fault them.