When facing a drainage issue such as a blocked drain, it’s always good to know where you stand. Whether it’s a slow draining outlet such as sink or bath, or a fully blocked drain leaving internal or external systems backing up, Metro Rod Manchester and Macclesfield have you covered.
Not a fan of text-heavy content? Why not see how Metro Rod Manchester and Macclesfield can help you with blocked drains here by watching this short animated video.
At Metro Rod Manchester and Macclesfield, it isn’t uncommon for us to be called out to a blocked drain that isn’t the homeowners responsibility. Typically, when the blockage lies outside of the property boundary, it becomes the responsibility of the local water authority as it lies within their jurisdiction. Metro Rod Manchester and Macclesfield wish to educate and advise you on what is and what isn’t your responsibility when it comes to blocked drains.
So; where does the boundary lie?
Drains that run waste water directly away from your home lie within the boundary. This means that should you face a blocked drain here, it is your responsibility to have it cleared. Much like how general domestic maintenance inside your home or in your garden is your responsibility; blocked drains inside the boundary are for you to rectify.
Any drain blockage outside of the boundary, such as in the public sewer, or in a system leading to that (outside of the boundary), is the responsibility of the local water authority.
However, there is a slight exception to the blocked drain responsibility rule. The lateral drain. This is part of your private drain that actually runs outside of the boundary. Although it is outside of the boundary, it still only serves your property. Despite this, if the lateral drain is blocked, as it is outside of the boundary, your local water authority is responsible for the blockage.
Report a public blockage!
If you notice a blocked drain and are almost certain it lies outside of your jurisdiction, get in touch with your local water authority. They will provide an engineer that will not incur any costs to you. However, if you call Metro Rod Manchester and Macclesfield out to your property to clear a blocked drain and we discover that the problem lies outside of your property boundary, we will call the local water authority on your behalf and provide you with a job reference number given by them.
Metro Rod Manchester and Macclesfield are the number one choice for drain care and repair solutions across Manchester, Stockport, Macclesfield and surrounding areas of Cheshire. With over 24 years of drainage experience, as well as industry-leading equipment at our midst; we have well and truly perfected the solutions for clearing blocked drains.
For more information on the blocked drain services we offer, as well as the rest of the full range of drain care and repair solutions, you can see our services page here.
To find out what areas of Manchester and Stockport that we cover, see here. Alternatively, for information on the areas of Macclesfield and surrounding parts that we cover, see here.
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Lastly, if you have used our blocked drain service or other services in the past, we would love to hear from you. We are constantly looking to improve our customer experience and service to you, so please feel free to leave us a review on Google here. Alternatively, you can leave one on our Facebook page here.
(Pictured: a Metro Rod Manchester and Macclesfield engineer carrying out high pressure water jetting on blocked drains)
Phone: 01625 879035
Freephone: 0800 66 88 00
Email: manchester@metrorod.co.uk
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We are always happy to arrange a free site assessment and no obligation quotations for any work you might need. Alternatively, you can call our emergency hotline number on 0800 66 88 00
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