Our Services Explained # 1

Do you have blocked drains, is your toilet rising to the top? Do you have bad smells or an overflowing gully or Manhole? Is your washing machine or sink blocked? No matter whether you are a householder or a business customer, Metro Rod can offer the same service 24 hours a day 7 days a week.

It is an everyday fact that pipes and drains block up and not necessarily due to abuse, although fats, grease and items such as wipes can play a part.

Sometimes the drain will be damaged or have reached the end of its life, although most times clearance or drain unblocking with the most appropriate technique will offer a long term solution.

One thing is certain, nobody wants blocked drains or pipes and this is where Metro Rod can help.

Specialist drain clearing services

High Pressure Water Jetting: This is the process of using water propelled at high speeds to clean surfaces and materials. This application is particularly effective in clearance of drains as the impact of high pressure water on a blockage is to soften or emulsify it, which restores flow aided by water used in the jetting process. All Metro Rod Vans carry HPW Jetting equipment.

Electro-mechanical cleaning (EMC). This is the process of using a motorised tool to rotate a cable or spring which is stored on a drum within the tool. The operator feeds the cable into the pipe that is blocked and uses the tool to rotate the cable within the pipe. This has the effect of breaking up any material which has accumulated in the pipe which is largely removed on the cable and the remainder flushed harmlessly away into the drainage system.

Finding the best solution

Our engineers will attend site and make a brief assessment of the problem, they will then be able to offer you the best technique to clear your blockage quickly and efficiently.

We pride ourselves in complete customer satisfaction. Our engineers will want to offer you the most cost effective solution to offer complete satisfaction and ensure that the problem is resolved first time.

We will carry out functional tests on the drain once it is unblocked to give confidence that you are not calling them again next week for the same problem.

In the event that there is a structural issue with the drain, our vans are equipped with CCTV equipment so that we can examine the defect and make a proposal for the most cost effective solution.

Skilled engineers

Our engineers are amongst the most highly trained in the country and are also CRB/DBS checked as standard and carry relevant ID cards, so you can be sure that you or your customers and staff are in safe hands.

All engineers undergo rigorous training and complete the following nationally recognised certification: High Pressure Water Jetting qualification, National Road and Street Works, Confined Spaces Works, Asbestos Awareness and Basic Food Hygiene. We take training and the skill of our engineers very seriously, so that we can offer the very best service to you.

We also take the level of equipment that we carry on our fully equipped vans very seriously. Every Metro Rod van has small and large Electro-Mechanical Machines to release blocked pipes and drains. Where blockages are external or underground, we will use High Pressure Water Jetting Equipment.

More Information

If you would like to find out more, give Metrorod Norwich a ring on 01508 535127 and they will be happy to discuss the needs of your site. We are always happy to arrange a free site assessment and no obligation quotations for any work you might need. Alternatively you can call our emergency helpline on 0800 66 88 00.

Talk to your local Metro Rod specialist

We are always happy to arrange a free site assessment and no obligation quotations for any work you might need. Alternatively, you can call our emergency hotline number on 0800 66 88 00

Get in touch Drainage Services