Emergency Helpline: 0800 66 88 00

Metro Rod Newport and Hereford

Metro Rod Newport and Hereford is your local drainage company. Our friendly staff are here to help with all your drainage and pump needs. Whether it’s commercial or domestic, our expert drainage engineers are on hand 24/7 to resolve any issues quickly and effectively.

  • Unrivalled response time
  • Professional service
  • 24/7 Callouts
  • Emergency & Routine Drainage Services
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For a free no-obligation quote or advice on your drainage problem, get in touch using the buttons below.

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Locally Employed Engineers

24/7 Emergency Callouts

Highly Trained Engineers

Years Of Experience

Locally Employed Engineers

24/7 Emergency Callouts

Highly Trained Engineers

Years Of Experience

Services available from Metro Rod Newport and Hereford

All of our engineers are highly skilled and experienced in a range of drainage services suitable to your needs, for example:

About Us

Metro Rod Newport and Hereford’s business journey started in 2006 from a garage by founders Colin Witcomb and Gary Cleeves. With only two engineers and using purely word of mouth to start their business, Colin and Gary worked 24 hours a day 365 day a year to make sure all customers had a great experience. Colin and Gary employed their first engineer in the first few months of starting the business who still works for Metro Rod today.

After 2 years Colin and Gary had employed 3 engineers before renting out a council building to store their work van.

Our current managing director and Colin’s son, Ben, joined the team in 2007 part-time. After 2 years Ben became a full-time member of the team and a fully qualified drainage engineer.

In 2011, Gary left the business to open our sister franchise, Metro Rod Swansea. Colin continued to grow Metro Rod Newport & Hereford and Ben soon joined as a Director.

On the 10th anniversary of being in business, Metro Rod Newport and Hereford were awarded Franchise Winners of the Year. Since then, both our staff and fleet numbers have grown due to increased demand from customers. We now have 5 tankers, 21 engineers, and 14 vans on the road which means we are able to cover a wider area including Gloucester and Cardiff.

We are currently based in the Crown Business Park, Tredegar, where there is easy access to roads towards Risca, Leominster, and Brecon. We like to get involved as much as possible in charity work, but until recently have worked with charities in the Newport area. However, as we grow we would like our reach for volunteer work. Therefore, if you know of a charity project that we could get involved in, in your area contact us.

Leave Some Feedback

We appreciate everything you have to say about our visit to you, our customers. Whether we have frustrated or pleased you, let us know so we can improve our services.

If you’ve had recent work carried out by a member of the Metro Rod Newport and Hereford team, feel free to complete our short survey or review us on Facebook or Google.

Accredited By

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Customer Reviews

Customer Reviews

    Mel Elliott

    I would like to say a a very big thank you to Darren and Charlie who visited  Read moremy daughters home as she had a flood and these lovely guys firstly made sure my daughter was ok as she was very distressed as she had only been in the property for a week. They then dealt with the job in hand extremely professionally. They were helpful, supportive, very knowledgeable and kept us informed every step of the way, their communication skills were second to none. You both were our hero's that night and once again I would like to thank you from the bottom of my heart as you made that stressful night bearable and confident that the issue had been fixed.

    Claire Howard

    Fab service! We had a blocked sewage drain which was spilling over into the garden. Reported and  Read morecame out within couple hours. Quick, very polite, friendly and helpful! Thank you! Brilliant!

    Phillip Thomas

    Workmen were extremely helpful and polite. Treated my elderly Aunt with respect. They did a perfect  Read morejob and were quick to add that to keep an eye on things and any problems to telephone the company and they would rectify it.

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Our Team

Colin Witcomb

Colin Witcomb

Director
Ben Witcomb

Ben Witcomb

Director
Dafydd James

Dafydd James

Business Development Manager
Craig Lewis

Craig Lewis

Office and Training Manager
Noel Hale

Noel Hale

Senior Engineer
Daniel Atkinson

Daniel Atkinson

Welsh Water Scheduler

Trusted By

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Herefordshire Council

Latest News

Latest feedback from our customers at Metro Rod Central London

12th September 2023 Blogs, Local News

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