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Metro Rod Newport and Hereford

Metro Rod Newport and Hereford is your local drainage company. Our friendly staff are here to help with all your drainage and pump needs. Whether it’s commercial or domestic, our expert drainage engineers are on hand 24/7 to resolve any issues quickly and effectively.

  • Unrivalled response time
  • Professional service
  • 24/7 Callouts
  • Emergency & Routine Drainage Services
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For a free no-obligation quote or advice on your drainage problem, get in touch using the buttons below.

Locally Employed Engineers

24/7 Emergency Callouts

Highly Trained Engineers

Years Of Experience

Locally Employed Engineers

24/7 Emergency Callouts

Highly Trained Engineers

Years Of Experience

Services available from Metro Rod Newport and Hereford

All of our engineers are highly skilled and experienced in a range of drainage services suitable to your needs, for example:

About Us

Metro Rod Newport and Hereford’s business journey started in 2006 from a garage by founders Colin Witcomb and Gary Cleeves. With only two engineers and using purely word of mouth to start their business, Colin and Gary worked 24 hours a day 365 day a year to make sure all customers had a great experience. Colin and Gary employed their first engineer in the first few months of starting the business who still works for Metro Rod today.

After 2 years Colin and Gary had employed 3 engineers before renting out a council building to store their work van.

Our current managing director and Colin’s son, Ben, joined the team in 2007 part-time. After 2 years Ben became a full-time member of the team and a fully qualified drainage engineer.

In 2011, Gary left the business to open our sister franchise, Metro Rod Swansea. Colin continued to grow Metro Rod Newport & Hereford and Ben soon joined as a Director.

On the 10th anniversary of being in business, Metro Rod Newport and Hereford were awarded Franchise Winners of the Year. Since then, both our staff and fleet numbers have grown due to increased demand from customers. We now have 5 tankers, 21 engineers, and 14 vans on the road which means we are able to cover a wider area including Gloucester and Cardiff.

We are currently based in the Crown Business Park, Tredegar, where there is easy access to roads towards Risca, Leominster, and Brecon. We like to get involved as much as possible in charity work, but until recently have worked with charities in the Newport area. However, as we grow we would like our reach for volunteer work. Therefore, if you know of a charity project that we could get involved in, in your area contact us.

Leave Some Feedback

We appreciate everything you have to say about our visit to you, our customers. Whether we have frustrated or pleased you, let us know so we can improve our services.

If you’ve had recent work carried out by a member of the Metro Rod Newport and Hereford team, feel free to complete our short survey or review us on Facebook or Google.

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Customer Reviews

Customer Reviews

    JULIE BURROWS

    I recently contacted Metro Rod regarding an issue at my property. My experience using their services is Read moreone of positivity. From the moment i rang up until the day of inspection i was informed at all times. Very professional, punctual, minimum disruption & efficient. The engineer who visited was so respectful, polite & knowlegeable he really understood & explained everything to me. I would highly recommed Metro Rod to anyone looking for a reliable first class drainage & plumbing service.

    R H

    Brilliant service, knowledgeable and thorough. Went above and beyond. Not the nicest matter to deal with (sewage Read moreblockage) but they made it so much more bearable! Thank you, it was a Sunday evening but still couldn’t do enough to help us. Thank you from the team at The Lion!

    John Durie

    1st class service. Arrived very quickly and was very polite especially as I had an opinion Read moreas to the cause of the issues. I was wrong obviously, and I am delighted that the issue was remedied very quickly and thoroughly. Highly recommended.

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