Really happy with the service I received from Metro rod today. After a long wait for machinery to be removed from my drain after being stuck for a very long period! I had a visit from Ben today who sorted the problem within the hour. A problem which I was told I would need my front garden pulled up to fix! Also 4 other contractors couldn’t fix before. He was very polite and well mannered and got the Job done wonderfully …. Thank you :)

Messaged Metro Rod in Dartford for a price to unblock my drain and had a call early evening to arrange a follow up the next morning as it wasn't an emergency. Received and email with a price and availability first thing and arranged a visit. Liam arrived early afternoon and after a short while he established that the fault lay further up the drainage lines. He said that as it wasn't within my property it was something that Thames Water needed to investigate so he contacted them straight away to raise a job and then to my surprise, informed me that there wouldn't be a charge from him attending! Completely amazed! Thames Water arrived early evening and after 3 - 4 hours they managed to clear the blockage from one of the main sewage junctions. Huge thanks to Liam and Metro Rod for an amazing service and won't have any hesitation in recommending them for any work in the future.

They come out pretty fast . Tom was brilliant bery hard working very respectful took his shoes off coming in and out aswell thanks

We had two engineers- Jared & Zacc (I believe there names were) come out to our property in Strensall (6th January) they were very quick after phoning to come out to fix the issue & were extremely polite & professional while there. Thankyou so much!